Terms & Conditions

Welcome to bq88, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the bq88 website and all services offered therein, including cricket betting, live casino games, slots, crash games, and fish shooting games. By registering an account or using any service on bq88, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

bq88 reserves the right to update, amend, or revise these Terms & Conditions at any time without prior notice. The most recent version will always be published on this page with the updated date clearly stated. Continued use of the platform following any such changes constitutes your acceptance of the revised terms.

1. Acceptance of Terms

These Terms & Conditions form a legally binding agreement between you (the user) and bq88. Access to and use of bq88's website, mobile-optimised platform, games, promotions, and services is conditioned upon your full acceptance of these terms. If you do not agree with any part of these terms, you must not use the bq88 platform.

By using bq88, you acknowledge and confirm that:

• You have read and fully understood these Terms & Conditions.
• You agree to abide by all rules outlined herein, including any future amendments.
• You are using the platform voluntarily and are aware of the financial risks involved in gambling.

2. Eligibility & Age Restriction

Use of the bq88 platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited.
• You must be accessing the platform from a jurisdiction where online gambling is not expressly prohibited.
• You must not be a registered problem gambler under any self-exclusion scheme at the time of registration or use.
• You must be the authorised holder of the payment account (bKash, Nagad, Rocket, or bank card) used to fund your bq88 account.

bq88 takes eligibility verification seriously. We reserve the right to request proof of age and identity at any time. Any account found to be in violation of the age restriction will be immediately suspended, all funds forfeited, and the matter may be escalated to relevant authorities.

3. Account Registration & Security

To access the full range of bq88 services, you are required to create a personal account. The registration process requires you to provide accurate, current, and complete information. Providing false, misleading, or incomplete information constitutes a breach of these terms.

One Account Per User

Each individual is permitted to hold only one (1) active account on bq88 at any given time. Creating multiple accounts, whether using the same or different personal details, is strictly prohibited and may result in permanent banning of all associated accounts and forfeiture of any funds held therein.

Account Security Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). bq88 will not be liable for any losses arising from unauthorised access to your account. You must:

• Choose a strong, unique password and never share it with any third party.
• Log out of your account after each session, especially on shared or public devices.
• Notify bq88 support immediately at [email protected] if you suspect any unauthorised access or security breach.

4. Deposits & Withdrawals

bq88 supports fast and convenient financial transactions through leading Bangladeshi payment services. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). The minimum and maximum transaction limits are defined on the payments page and may be updated from time to time.

Deposit Policy

All deposits to your bq88 account must be made using payment methods registered in your own name. Third-party deposits are strictly prohibited. bq88 accepts the following payment channels:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Commercial banks: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International cards: Visa, Mastercard (where supported)

Withdrawal Policy

Withdrawal requests are processed after successful KYC verification. bq88 aims to process all approved withdrawal requests within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours. The following conditions apply:

• Withdrawals can only be made to the same account used for your most recent deposit.
• Active bonus funds are subject to wagering requirements before any withdrawal is permitted.
• bq88 reserves the right to conduct identity verification checks prior to processing any withdrawal.

5. Bonuses & Promotions

bq88 offers a variety of bonuses and promotional offers to eligible players. These may include welcome bonuses, free spins, reload bonuses, referral rewards, and seasonal promotions tied to events such as BPL, IPL, Eid, Pohela Boishakh, and other Bangladeshi occasions. All bonuses are subject to the following conditions:

• Each bonus promotion has specific wagering requirements and rollover conditions that must be met before winnings can be withdrawn.
• Bonuses are non-transferable and may not be exchanged for cash except where explicitly stated.
• bq88 reserves the right to withdraw, amend, or cancel any bonus at its sole discretion, including in cases of suspected abuse or exploitation.
• Only one welcome bonus is available per player, per household, per IP address, and per device.

Participation in any bq88 promotion implies full acceptance of the bonus-specific terms in addition to these general Terms & Conditions. Bonus details, values (e.g. ৳20,000 welcome bonus), and minimum deposit thresholds are published on the relevant promotion pages and may change without prior notice.

6. Betting & Gaming Rules

All bets placed on bq88 are final once confirmed. By placing a bet, you acknowledge that you understand the rules of the relevant game or sporting event and accept the odds or payout structure as presented. The following general rules apply to all betting and gaming activity:

• Minimum and maximum bet limits apply to all games and markets and are displayed within each game interface.
• In the event of a technical error, system malfunction, or game interruption, bq88 reserves the right to void affected bets and return stakes to the accounts of impacted users.
• Match-fixing, collusion, and any form of fraudulent activity in relation to sports betting is strictly prohibited and will result in permanent account closure.
• Game results determined by certified RNG (Random Number Generator) systems are final and cannot be disputed.

7. Responsible Gaming

bq88 is firmly committed to promoting responsible gaming among all users. Gambling should be treated as a form of entertainment, not as a means to generate income. We provide the following tools and resources to help players maintain control over their gambling activity:

• Deposit limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
• Self-exclusion: Request temporary or permanent exclusion from the bq88 platform by contacting our support team.
• Time-out features: Take a short break from gambling by activating a cooling-off period through account settings.

For adults aged 21 and above only. If you believe your gambling behaviour is becoming a problem, please contact our support team at [email protected] immediately, or seek help from a qualified counsellor. bq88 takes problem gambling seriously and will assist any user who reaches out for support.

8. Privacy & Data Security

bq88 is committed to protecting the personal data of all users in accordance with its Privacy Policy. All data collected during registration and platform usage is processed lawfully, fairly, and transparently. We employ industry-standard SSL encryption to safeguard all data transmissions between your device and our servers.

Personal information will never be sold, rented, or shared with third parties for marketing purposes without your explicit consent. For full details on how we collect, store, and use your data, please review our Privacy Policy available at /privacy-policy.

9. Intellectual Property

All content on the bq88 platform, including but not limited to text, graphics, logos, icons, game titles, software, and data compilations, is the intellectual property of bq88 or its licensed partners. No part of the bq88 platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without the prior written permission of bq88. Unauthorised use of any bq88 intellectual property may give rise to a claim for damages and may constitute a criminal offence.

10. Limitation of Liability

To the fullest extent permitted by applicable law, bq88 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform. Without limiting the foregoing, bq88 specifically disclaims liability for:

• Any loss of funds resulting from a user's own negligence, including failure to secure account credentials or falling victim to phishing attempts.
• Service interruptions caused by circumstances beyond bq88's reasonable control, including internet outages, server downtime, or force majeure events.
• Losses arising from a user's misunderstanding of game rules, odds structures, or bonus terms prior to placing bets.

11. Amendments to Terms

bq88 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon publication on this page. We may, at our discretion, notify registered users of material changes via email or in-platform notification, but we are not obligated to do so.

It is your responsibility to review these Terms & Conditions periodically to stay informed of any updates. Your continued use of the bq88 platform after any modifications constitutes your binding acceptance of the revised terms.

12. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable international online gaming regulations and the general principles of commercial law. In the event of any dispute arising from the use of bq88, users are encouraged to contact the bq88 support team at [email protected] in the first instance to seek an amicable resolution. bq88 is committed to resolving all user concerns in a fair, transparent, and timely manner.